Our COVID-19 Protocol and Welcome Statement

by | Mar 15, 2021 | News, Uncategorized

We are OPEN and you can book instantly online after reading this statement. We’re aligning with the Scottish Governments Outdoor Sport and Leisure Activity Rules as an outdoor sports facility operator. We have an appointed COVID Officer who has undertaken the necessary risk assessments.

Check 2021 Availability Online

It’s extremely important that customers understand the latest rules to keep yourself and our team safe. We have highlighted the key rules for our sports facility below. You can also read the latest equestrian industry’s guidance from horsescotland.

Latest Covid-19 guidance highlights:

  • Scotland moved out of the levels system on Monday 9th August
  • Any remaining government social distancing rules should be adhered too
  • We recommend anyone visiting for a residential camp at Lindores take a lateral flow test before coming – Order here

Facility HireStatus (click on link to book online)
HackingOpen
Outdoor Arena with Optional Show JumpsOpen
Cross Country HireOpen
Working Hunter Jumps on GrassOpen
Parking Area (incl new overflow parking)Open
ToiletsOpen
StablingOpen
Luxury Lodge Stays www.lindores.co.uk Open
BunkroomOpen (household limit)
Campsite PitchesOpen
The Bothy Open (household limit)
ReceptionOpen (household limit)
Tuck Shop in ReceptionTemporarily closed

NO CONTACT OUTDOOR VENUE: We now have a simple and instant online booking form. We are proud to be a paperless and cashless venue. There is no longer a requirement to visit reception to complete a Disclaimer Form and pay cash on arrival, this is done online before you arrive.

SOCIAL DISTANCING

Please at all times continue to practice Government recommendations on social distancing, and respect guests and staff who which to take additional precautions.  

PARKING

In 2020 we built a new hardstanding overflow car park below the working hunter grass paddock. Please attempt to park minimum 5 metres apart. There is now plenty of space to allow for this.

HACKING

  • Dogs welcome but must be kept on a lead at all times (we’re lambing soon so need to protect our flock)
  • Hourly time slots available
  • Use hand sanitizer provided at any closed gateway
  • Text Anna on 07736 044 058 when you have started and finished your hack with the message ‘FULL NAME – STARTING HACK’ and at the end ‘FULL NAME – ENDING HACK’

OUTDOOR ARENA & WORKING HUNTER PADDOCK FACILITIES

  • Hire available with or without instruction
  • Hourly time slots must be adhered too and give time to exit the arena in advance of next rider
  • Use hand sanitizers provided on entry and exit
  • Please wear gloves prior to touching equipment (cups, wings, poles, poo picking kit)

CROSS COUNTRY

  • Single riders must have someone responsible on foot for safety
  • Hourly time slots must be adhered too
  • Use hand sanitizer provided at any closed gateway
  • Back protectors must be worn in line with British Regulations
  • Hire available with or without instruction

HORSE VACCINATIONS

Horses to be fully vaccinated up to one year. Don’t forget you must travel with your horses passport.

RIDING

Wear up to standard safety equipment. Skull cap and back protector in line with British Regulations is mandatory when jumping on the cross country course.  Use your own equipment for horse and rider. Respect the views and opinions of other members. Maintain social distancing at all times. Ride within your capabilities and current horse and rider fitness levels.

INSTRUCTORS & COACHES

Qualified instructors must have their own public liability insurance.

BOOKING

NEW ONLINE BOOKING SYSTEM IS EASY AND QUICK. Check availability, book and pay instantly. Riders no longer have to sign a Disclaimer Form at reception on arrival. Your disclaimer is part of your online booking process. YAY! The person booking online accepts liability for all named riders and should share the Terms and Conditions with their group in advance of training so everyone know the rules. Instructors are welcome to book facilities using the new online system as well. If you experience any difficulty with our new booking system please tell us! We’ll sort it quickly for you.

YOUR BOOKED TIME

Arrive 15 minutes in advance of your start time. Try and not linger after training is finished. If you are running late please let Anna know in advance on 07736 044 058.

PAYMENT

Payment for facility hire is now all online. Pay by credit or debit card. Our venue is cashless. 

TOILETS

Will be cleaned regularly. Please only use these facilities if absolutely necessary.

IF YOU FALL AND NEED ASSISTANCE

Call Anna on 07736044058 and someone in PPE will come to you. In the event of a bad accident contact emergency services immediately. Location details on facility gates.

IN SUMMARY

We are delighted to be opening again and hope these guidelines make you feel safe and protected when visiting our facility

Do not travel if you have symptoms of Covid-19

Do not travel if you have been with someone diagnosed in the last 14 days

Adhere to the signage on site

Use the hand sanitizers available at every gateway

Call Anna if you have any questions, we’re still friendly and very happy to help!